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Vendor Portal Administrator (Saudi National Only) Job


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Job Title Vendor Portal Administrator (Saudi National Only)
Job Type Job Type -> Full-time
Post Details
Profession Job Classification -> Administration
Location Location -> Saudi Arabia -> Dammam
Monthly Salary
Job Description Job Description:

*Job Role:

A Vendor Portal Administrator will act as a liaison between buyers and expeditors of the assigned key account and SBUs of I&E for the purpose of achieving high vendor performance rating and also to ensure 24/7 online operation, smooth release of enquiries, and payment..


*Job Responsibilities:

- Manage vendor portals of YBA Kanoo with SABIC and ensure its updated 24/7.

- Acts as the focal point to the assigned key customer.

- Take ownership of customer inquiries and problems.

- Provide the highest level of customer service possible.

- Monitor and sort inquires received through the portal in a daily basis.

- Create an automated log/database of all inquiries and its status and suggest any necessary creative changes/optimizations.

- Submit monthly SPR report with detailed analysis of on-time delivery, Late delivery, Overdue line items, undue line items, RFQ participation etc and devise corrective actions.

- Arrange regular vendor performance meeting with customers, both internal and external

- Develop a strong understanding of the products/ services offered by each division.

- Develop a strong understanding of SABIC procurement procedure including e-commerce.

- Support Sales with all sort of issues from PR to GR.

- Achieve high rate of OTD through daily follow-up and support.

- Train and support vendor portal users with any technical difficulties faced.

- Support with submission of joint bids,

- Support with administration of joint bids.


Skills:

- Minimum 03 years of experience managing vendor portals for SABIC / Aramco

- Good communication skills in English (Verbal & Written)

- Bachelors Degree in any discipline

- Good skills in MS Office Applications (Word, Excel etc.)

- Excellent Time Management and Reporting Skills

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Posted date 2020-Mar-23

Job Description:

*Job Role:

A Vendor Portal Administrator will act as a liaison between buyers and expeditors of the assigned key account and SBUs of I&E for the purpose of achieving high vendor performance rating and also to ensure 24/7 online operation, smooth release of enquiries, and payment..


*Job Responsibilities:

- Manage vendor portals of YBA Kanoo with SABIC and ensure its updated 24/7.

- Acts as the focal point to the assigned key customer.

- Take ownership of customer inquiries and problems.

- Provide the highest level of customer service possible.

- Monitor and sort inquires received through the portal in a daily basis.

- Create an automated log/database of all inquiries and its status and suggest any necessary creative changes/optimizations.

- Submit monthly SPR report with detailed analysis of on-time delivery, Late delivery, Overdue line items, undue line items, RFQ participation etc and devise corrective actions.

- Arrange regular vendor performance meeting with customers, both internal and external

- Develop a strong understanding of the products/ services offered by each division.

- Develop a strong understanding of SABIC procurement procedure including e-commerce.

- Support Sales with all sort of issues from PR to GR.

- Achieve high rate of OTD through daily follow-up and support.

- Train and support vendor portal users with any technical difficulties faced.

- Support with submission of joint bids,

- Support with administration of joint bids.


Skills:

- Minimum 03 years of experience managing vendor portals for SABIC / Aramco

- Good communication skills in English (Verbal & Written)

- Bachelors Degree in any discipline

- Good skills in MS Office Applications (Word, Excel etc.)

- Excellent Time Management and Reporting Skills